COMMON QUESTIONS

Do I need coding skills?

No. UserPath's suite of marketing tools is built for anyone to use. Our plugin configuration app lets you to create beautifully designed forms without writing a single line of code.

Am I charged for sms/calls?

Yes. We charge you an additional fee for every phone call or sms message we make on your behalf. The price will range from $0.05 up to $0.07 per sms or call.

Will this slow down my site?

No. We're developers ourselves with years of experience across millions of web visitors and value performance. Our javascript is asynchronous and we have tested our plugins on high traffic websites to ensure there are no issues.

Can I cancel my subscription?

Yes. All plans are month-to-month, just drop us a line and we can cancel your account promptly. Same thing if you want to upgrade or downgrade your subscription.

Do you offer a free trial?

It’s free to set up an account and create plugins. But to go live and have UserPath work on your website, you’ll need to add a credit card and choose a plan.

I still have a question!

If you ever get stuck anywhere, our support will cover you for free via text (954-289-6186), twitter (@userpathco) or e-mail (support@userpath.co).